NICKOLAS FORSTEN
Exceptionally meticulous professional with hands-on experience facilitating business-critical operations through effective interpretation and analysis of structured/unstructured data to drive robust business solutions. Demonstrated expertise in translating raw data into actionable figures/insights and utilizing various statistical techniques to provide expert-level support for strategy building. Proven ability to conduct in-depth research to standardize internal/external processes and formulate statistical/graphical reports to develop better understanding of ongoing operational activities. Adept at collecting, evaluating, and presenting large volumes of data to ensure beneficial outcomes of major business initiatives. Expert communicator; capable of liaising effectively with clients, colleagues, and senior management for dissemination of crucial information.
EDUCATION
University of Utah, Salt Lake City
Engineering BUS - Sonic Interaction Design
AUGUST 2016 - AUGUST 2018
Interdisciplinary degree including coursework in Game Development, Psychology, Human Computer Interaction, and Hearing Science.
SKILLS & METHODS
Survey Design * Structured Interview * Think-Aloud Protocol * Observational Studies * Focus Group
Heuristics Evaluation * Competitor Analysis * Cognitive Walkthrough * Participant Recruitment
Persona Creation * Wireframe * White Boxing * AV Recording & Editing
SOFTWARE
Adobe Audition, Adobe Illustrator, Agile, GitHub, HTML5, Microsoft Office (Word, Excel, Power Point, Teams), Python, Qualtrics, RITE, SPSS, Survey Monkey
EXPERIENCE
University of Maryland, Baltimore — Simulation Technician
SEPTEMBER 2018 - PRESENT
Render unmatched services for strategic procurement and detailed analysis of Sim evaluation data through utilization of Qualtrics and SPSS, as well as ensure removal of discrepancies from data and present data for further processing. Carry out various surveys for extensive evaluation of educational products during COVID-19. Deliver outstanding in-person/webinar educational experiences to 1,974 students via effective maintenance and management of simulation technology.
♦ Increased overall course evaluation from 4.22 to 4.33 through smooth transition from in-person to virtual learning during challenging period of COVID-19.
Octothorpe, Salt Lake City — User Research Intern
JANUARY 2018 - JULY 2018
Leveraged proven capabilities to ensure maximum usability of VR application by conducting heuristic evaluation method. Acquired qualitative UX data through employment of structured/unstructured interview techniques. Crafted accurate graphical/written reports to deliver functional/actionable date to major stakeholders.
♦ Eradicated all visibility issues in application through provision of actionable feedback to developers for text visibility enhancement.
UofU Psych Dept, Salt Lake City — Volunteer Research Asst.
OCTOBER 2016 - DECEMBER 2016
Assisted Graduate student research through moderation of experiments.
SPECIAL INTERESTS
Inclusion * Accessibility * Advocacy